Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By accessing our website, registering an account, or placing bets on any event, you agree to be bound by these Terms and Conditions ("Agreement"). If you do not accept these terms, please leave our site immediately.

Eligibility Requirements

1. You must be at least 18 years old (or the minimum age required in your jurisdiction) to use our services.
2. You must provide accurate identification and proof of address when requested by us.
3. You are responsible for complying with all applicable laws, regulations, and policies in your country or territory.

Geographic Restrictions

We reserve the right to restrict access from certain countries or territories due to local laws or regulatory requirements. Please check our website for a list of restricted areas.

Account Registration Rules

1. One account per person: You must not create multiple accounts with us.
2. Accurate information: You must provide true and accurate personal details when registering an account.
3. Compliance with verification requests: You must comply with any identity or address verification requested by us.

Identity Verification and KYC

We reserve the right to request additional identification documents from you at any time. Failure to comply may result in account restrictions, closure of your account, or denial of future access.

Account Security Responsibilities

1. Secure login credentials: You must keep your username and password confidential.
2. Unauthorized use: If you suspect unauthorized access to your account, notify us immediately.
3. Device security: Ensure that all devices used for accessing our site are secure from malware and viruses.

Login Credentials and Password Protection

We recommend using strong passwords and enabling two-factor authentication (if available) on your device(s).

Restricted Behaviour and Prohibited Activities

1. No self-exclusion abuse: If you have self-excluded, do not attempt to circumvent this restriction.
2. Responsible gaming: Engage in responsible betting practices at all times.

Multi-Accounting and Fraud Prevention

We may monitor multiple accounts for evidence of collaboration or other forms of misconduct. Multiple account holders found to be working together will face consequences as specified by our Terms and Conditions.

Bonus and Promotion Rules

1. Bonus eligibility: Bonuses are only available on qualifying deposits.
2. Wagering requirements: Meet wagering requirements before requesting withdrawals with bonus funds attached.
3. No duplicate claims: Do not claim bonuses multiple times or for the same events.

Wagering and Gameplay Conditions

1. Bets acceptance: We reserve the right to decline bets at any time without providing a reason.
2. Voided gameplay: If a match, event, or selection is voided, you will receive a refund in your available balance minus applicable fees.
3. Gaming rules compliance: Follow all gaming rules and restrictions specified on our site.

Bonus Abuse Prevention

We may cancel bonuses, withdraw bonus funds from accounts, or suspend accounts suspected of abusing bonuses (e.g., free bets).

Deposits and Withdrawals

1. Deposit processing times: All deposit amounts will be processed to your account within 24-72 hours.
2. Verification for withdrawals: You must complete all required identity verification before requesting withdrawal.

Processing and Review Procedures

We will review any request for withdrawal, and you may need to provide additional identification documentation or information to facilitate this process.

Responsible Gambling Expectations

1. Set deposit limits: Establish maximum weekly deposits on your account.
2. Take breaks: Regularly take breaks from gaming to maintain a healthy lifestyle.
3. Seek support: Contact us if you feel the need for help with responsible gaming practices.

Self-Exclusion and Account Restrictions

Self-excluding means that we will block access to your account, withhold or reverse payments made by you, prevent new deposits or withdrawals, monitor online gaming activities performed on other accounts linked to yours, exclude all persons involved (related individuals) from accessing our site. Please use this feature responsibly.

Game Fairness and RNG Systems

Our platform is committed to game fairness, using Random Number Generators tested by independent third-party laboratories for randomness and accuracy.

Technical Interruptions or Voided Gameplay

We are not responsible for any errors occurring during a match/event or for preventing access. If events occur which prevent your wager from being properly settled we shall endeavour in consultation with other bookmakers to determine the proper settlement of wagers subject to such disruptions.

Suspension or Closure of Accounts

1. Inactive accounts: We reserve the right to suspend/close inactive accounts.
2. Misuse: Your account may be suspended or closed for misuse (e.g., multiple self-exclusions).
3. Non-compliance with verification requests: Failure to comply will lead to suspension, closure, or denied access.

Intellectual Property and Platform Ownership

Our platform owns the intellectual property rights in our software, design, branding, and other materials used on our site.

Limitation of Liability

In no event shall we be liable for any incidental consequential damages arising from your use of this website or any services offered hereon.

Modification of Terms

We may change these terms without prior notice. We are not obliged to notify you personally but will endeavour to keep a record on our platform.